Kodexia – NextGen AI’s Unique Features Won’t Ever Let You Down

Get your customer service automated and never miss out on a lead through Kodexia

Kodexia’s AI Customer Service Pursues Only Innovation

Human Handoff

Easily transition complex or sensitive conversations from AI to human agents, making sure that your customers receive the expert assistance they need when it matters most.

AI Auto-Escalation

Automatically escalate unresolved or prolonged interactions to human agents, guaranteeing that no customer query goes unanswered and maintaining humane conversation.

LLM Integration

Kodexia uses advanced Large Language Models to empower businesses with superior language understanding and generation for more natural and effective conversations.

Customizable Responses

Tailor your chatbot’s language, tone, and style to perfectly reflect your brand’s unique voice, creating a personalized and cohesive customer experience.

Multi-Tenant Feature

Support multiple clients or divisions within a single platform, maintaining data segregation and customized configurations for each tenant effortlessly.

Real-Time Notifications

Keeps tenants and users updated with instant alerts. It ensures important information is delivered promptly & efficiently. Also, it allows customization of notification preferences for users.

The All-in-One AI Sales Assistant

Smart Conversations

  • Utilizes advanced NLP for natural, engaging dialogues.
  • Delivers meaningful interactions that enhance customer experience.
  • Adapts to different communication styles for personalized responses.
  • Continuously improves over time through machine learning and feedback.
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Features figure background

Effortless Integration

  • Simple setup with flexible API options.
  • Easily connects with your existing websites and workflows.
  • Supports integration with third-party CRM and ticketing systems.
  • Scales easily as your business grows, handling more traffic.
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24/7 Virtual Assistant

  • Provides uninterrupted support day and night.
  • Ensures customers receive assistance whenever they need it.
  • Minimizes wait times with instant responses to common queries.
  • Supports multiple languages for global accessibility.
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Knowledgebase Management

  • Update the chatbot’s knowledgebase directly from the admin panel.
  • Train the bot with your own documents, URLs, and FAQs for accurate responses.
  • Supports continuous knowledge updates to reflect changing needs.
  • Offers customizable categorization for better organization of information.

Real-Time Notifications

  • Keeps tenants and users updated with instant alerts.
  • Ensures important information is delivered promptly and efficiently.
  • Allows customization of notification preferences for users.
  • Sends alerts through multiple channels such as SMS, email,   or app notifications.
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Features figure background

Interaction Analytics

  • Distinguishes between human and AI interactions in reports.
  • Provides accurate counts for better reporting and costing.
  • Tracks user behavior patterns to improve engagement strategies.
  • Offers detailed insights on user satisfaction and issue resolution time.

Need a Customer Service Chatbot? Look No More, We’ve Got You Covered

Unmatched Performance
Effortless Setup
Smart Automation
Custom Workflows

Get a Customer Support Automation Chatbot

1

Input Your Details

We just need your esteemed credentials and we'll start processing.

2

Get Discovered

Our sales team will contact you as soon as possible and make sure to answer any and every question you got.

3

Get your Chatbot

Once your requirements are identified, the chatbot will be integrated into your website and you’ll be good to go.

Get Your Free Chatbot
Get Your Free Chatbot

Frequently Asked Questions

What is Kodexia's 24/7 Virtual Assistant?
How does Kodexia automate customer support?
In what ways can Kodexia improve my AI customer service?
What makes Kodexia an effective customer service chatbot?
Can Kodexia function as an AI sales assistant?
How does Kodexia ensure continuous availability for my customers?
What are the benefits of using Kodexia for customer support automation?
How does Kodexia handle complex customer service inquiries?
Is Kodexia suitable for businesses of all sizes?
How secure is Kodexia for handling customer data?

Get Started Today with our AI Customer Service Software

Take your customer interactions and business operations to an entirely different level with Kodexia. Contact us today to learn more and get started!

Get Your Free Chatbot
Get Your Free Chatbot
Book a Demo
Book a Demo
hello@kodexia.ai
+1 219 766 5259
5900 Balcones Drive # 18480 Austin, TX 78731

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Free AI Chatbot for You!

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