Terms & Conditions

Welcome to Kodexia! These Terms and Conditions outline the rules and regulations for the use of the Kodexia platform and services. By accessing or using our services, you agree to comply with these terms. Please read them carefully.

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1. Acceptance of Terms

By accessing or using the Kodexia website, chatbot services, or any related products, you agree to be bound by these Terms and Conditions, as well as any additional guidelines or policies that may be published on the site. If you do not agree to any of the terms, you must not use our services.

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2. Service Overview

Kodexia provides an AI-powered conversational platform designed to automate customer service, lead generation, and business processes. Our AI chatbots use natural language processing (NLP) and machine learning to enhance customer engagement and streamline operations.

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3. License to Use

Kodexia grants you a limited, non-exclusive, non-transferable, and revocable license to access and use the platform in accordance with these terms. You must not:

• Republish, sell, or license any material from Kodexia’s services without prior written consent.
• Use the platform in any way that could damage the system or disrupt the services for other users.
• Engage in unauthorized data mining, scraping, or other forms of data extraction.

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4. User Responsibilities

When using Kodexia’s services, you agree to:

• Provide accurate information when setting up and using our services.
• Ensure that your usage complies with all applicable laws and regulations.
• Maintain the confidentiality of any login credentials or API keys provided by Kodexia.

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5. Data Privacy and Security

Kodexia is committed to protecting your privacy. We collect and process user data in compliance with our Privacy Policy. We use industry-standard security measures to protect your data, but we cannot guarantee that our platform is immune to all security risks. Users are responsible for maintaining the confidentiality of their accounts and for all activities that occur under their login credentials.

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6. Service Availability

While we strive to provide uninterrupted access to the Kodexia platform, we do not guarantee continuous or error-free operation. The platform may be subject to maintenance, updates, or unforeseen disruptions. Kodexia reserves the right to modify or discontinue any aspect of the service at any time without prior notice.

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7. Payment and Subscription Terms

Kodexia offers both free and paid plans for its services. Paid subscriptions are billed on a recurring basis unless canceled. By purchasing a subscription, you agree to pay all applicable fees for the services you have selected. Failure to make timely payments may result in suspension or termination of access to the services.

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8. Intellectual Property Rights

All content, features, and functionalities on the Kodexia platform, including but not limited to text, graphics, logos, and software, are the property of Kodexia or its licensors. You are granted a limited license to use the platform for personal or business purposes but are not granted any ownership rights to the intellectual property therein.

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9. Disclaimer of Warranties

Kodexia provides the platform and services on an "as-is" and "as-available" basis. We make no warranties or representations regarding the functionality, accuracy, or reliability of the platform. You use the services at your own risk.

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10. Limitation of Liability

Kodexia shall not be liable for any indirect, incidental, or consequential damages resulting from your use of the platform, including but not limited to lost profits, data loss, or business interruption. Our total liability for any claim arising out of these terms or the use of the services shall not exceed the amountpaid by you to Kodexia in the past 12 months.

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11. Termination

Kodexia reserves the right to suspend or terminate your access to the platform at any time for breach of these Terms and Conditions or for any reason without notice. Upon termination, all rights granted to you under these terms will cease immediately.

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12. Amendments

Kodexia may update these Terms and Conditions from time to time to reflect changes in our services or applicable laws. We will notify you of any significant changes by posting the revised terms on our website. Your continued use of the platform after such changes constitutes acceptance of the new terms.

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13. Governing Law

These terms are governed by and construed in accordance with the laws of the United States. Any disputes arising out of or related to the use of the Kodexia platform will be subject to the exclusive jurisdiction of the courts of the United States.

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14. Contact Us

If you have any questions or concerns about these Terms and Conditions, please contact us at:

Kodexia

Email: hello@kodexia.ai

Phone: +1 219 766 5259

Address: 5900 Balcones Drive # 18480 Austin, TX 78731